CASE STUDY

A Travel Site That Answers Rate Requests Online

Esteros Viajes, a Buenos Aires travel company, moved its website from Joomla to WordPress with 40Q. Today the site runs in English and Spanish, with an online rates system that gets customers the information they need faster.

Client

Esteros Viajes, Argentina

Sector

Travel and tourism

Platform

WordPress, from Joomla

Scope

Bilingual website and online rates system

Overview

Built for Customers Who Plan From Abroad

From Joomla to WordPress

We moved the site to WordPress.

Rates Online

Customers register and get the current rates list on the site, without waiting for an email.

Two Languages, One Site

Every destination and experience is published in English and Spanish.

The challenge

Every Rate Question Went Through the Team

Esteros Viajes sells trips across Argentina to travelers and partners who plan from other countries. Before the new site, getting a price meant asking the team and waiting for a reply.

Rates by Request

Customers asked for prices one by one, and the team answered each request by hand.

Time Lost on Replies

Answering rate requests one by one took significant staff time.

Two Audiences, Two Languages

The site had to work for English-speaking customers and for Spanish-speaking ones.

A Date to Meet

The new site had to be ready before an important event for the business.

Why It Mattered

When every rate question waits in an inbox, customers planning from another time zone wait too.

Diagram: a customer abroad asks for a rate by email, and someone on the team looks it up and replies.

The solution

How Esteros Viajes Moved to WordPress

A content audit, a new structure and a custom WordPress build, with the rates system built in.

Esteros Viajes home page: "The South is our North" over a landscape, with Destinations, Experiences, Tours and Rates above

Content Audit

We audited the previous site’s content and built the new structure from that audit.

Their communication, design, and development skills are top on their offerings.”

Emilio Zocca

Co-Founder, Esteros Viajes (review on Clutch)

Results

What Changed for the Team and Its Customers

In the words of Esteros Viajes’ co-founder, the new site launched on time and brought in new leads through the site.

Launched on Schedule

The site went live on time, before an important event for the business.

New Leads Through the Site

Customers responded well, and several leads came in through the contact form.

Faster Answers on Rates

The online rates system saved the team significant time on replies.

Moving off Joomla?

Still Answering Every Request by Hand?

Esteros Viajes moved from Joomla to WordPress, and today its rates are online. See how a Joomla migration runs, or let’s look at what it would take for your site.